Privacy Policy

The Law Office of Jennifer L. Zeidner, PC

Last updated: June 2026

This Privacy Policy explains how information about you is collected, used, and disclosed by The Law Office of Jennifer L. Zeidner, P.C. d/b/a MyTicketFairy.com ("MyTicketFairy," "we," "our," or "us") in connection with your use of this website and any online platform linking to this Privacy Policy (collectively, the "Site").

As a law office operating in New York, we handle your information in accordance with the New York Rules of Professional Conduct, including Rule 1.6 on confidentiality and Rule 7.1 on attorney advertising.

1. Information We Collect

a. Information You Provide

When you contact us or submit a ticket through this website, we collect the information you provide, which may include:

  • Your name, phone number, email address, and mailing address
  • Details about your traffic ticket or legal inquiry
  • Documents or photos you upload relating to your matter
  • Payment information, if applicable

When you communicate with us via contact forms or phone, we may store that information to respond to your inquiry.

b. Information We Collect Automatically

When you visit the Site, we automatically collect standard technical information including:

  • IP address, browser type, operating system, and device identifiers
  • Site usage data and referral URLs
  • Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties

We may collect information from third-party platforms if you log in or connect through them, subject to your authorization.

2. How We Use Your Information

We use your information to:

  • Provide legal consultations and related services
  • Contact you regarding your inquiry
  • Comply with our ethical and legal obligations as attorneys
  • Respond to subpoenas, court orders, or legal process
  • Process payments, if applicable
  • Send service-related and promotional communications, with opt-out options
  • Improve our website, services, and user experience

We do not sell your personal information.

3. Attorney-Client Relationship and Confidentiality

Submission of information through this Site does not establish an attorney-client relationship unless and until you sign a formal engagement agreement with our firm.

All information submitted in connection with a legal inquiry is treated with the highest duty of confidentiality consistent with Rule 1.6 of the New York Rules of Professional Conduct.

4. Sharing of Personal Information

We only share your information as follows:

  • With service providers and vendors (such as IT support and payment processors) who are bound by confidentiality obligations
  • With law enforcement or government authorities when required by law or court order
  • With other attorneys or referral partners only with your informed consent
  • In anonymized or aggregated form that does not identify you personally

We will never sell or lease your personal information to third parties.

5. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to remember your preferences, analyze traffic and usage patterns, and enhance website functionality. You may adjust your browser settings to refuse or delete cookies, but some features may not work as intended.

6. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure, consistent with the requirements of the New York SHIELD Act (N.Y. Gen. Bus. Law sections 899-aa and 899-bb). These safeguards include access controls, secure transmission protocols, and employee data security practices.

No method of transmission over the internet is 100% secure. If you suspect unauthorized access to your information, please contact us immediately at privacy@myticketfairy.com.

7. Data Breach Notification

In the event of a breach involving your personal information, we will notify you and the appropriate New York State authorities — including the Attorney General, Department of State, State Police, and Department of Financial Services — within 30 days of discovering the breach, consistent with the requirements of the NY SHIELD Act as amended in December 2024.

8. SMS Terms of Service

By providing your mobile number and opting in to receive text messages from MyTicketFairy, you consent to receive SMS communications from us. These messages may include:

  • Appointment reminders
  • Case or order alerts
  • Account notifications
  • General service-related updates

Message frequency may vary depending on your activity and preferences. Message and data rates may apply based on your mobile carrier plan.

You can opt out at any time by replying STOP to any message. For help or additional information, reply HELP or visit www.myticketfairy.com.

We do not sell, share, or disclose your mobile number, SMS opt-in status, or any related text message data to third parties, except as required by law or to provide services you have requested.

9. Opt-Out and Marketing Communications

You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us at privacy@myticketfairy.com. We may still send transactional or legal communications related to your matter.

10. Data Retention

We retain your personal information for as long as necessary to provide legal services and fulfill our legal and ethical obligations. When personal information is no longer needed, we dispose of it in a manner designed to prevent unauthorized access or use.

You may request deletion of your information by emailing privacy@myticketfairy.com. We will honor such requests unless an exception under applicable law or ethical rules applies, such as preserving records required by court rules or statutes of limitations.

11. Children's Privacy

Our services are intended for adults age 18 and older. We do not knowingly collect personal information from minors. If we learn we have collected data from a child under 13, we will promptly delete it.

12. External Links

This Site may contain links to third-party websites we do not control. This Privacy Policy does not apply to those websites. We encourage you to review their policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will post any changes on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

14. Contact

For questions or concerns about this Privacy Policy or our data practices, contact us at:

The Law Office of Jennifer L. Zeidner, P.C.
d/b/a MyTicketFairy.com
25 Manor Road, Smithtown, NY 11787
privacy@myticketfairy.com
631.944.8778